CUSTOMIZATION FAQ


Production Information

Size and Color
The size and color can be changed according to your requirements or according to the size in our webpage


Material
Inflatable games are made by PVC Tarpaulin. The Flame Retardant is suitable for BS5852 (British Standard)


Printing Picture or Logo on Products
Yes, we can print your picture or logo on the inflatable products, simply provide us the pictures in high resolution JPEG, Bitmap or GIF file.


Special Design Customization
Simply send us your details and a sketch or a picture of your requirements and we will give you our best quote.


Products Package
Inclusive of inflatable game, blower, kit bag (including the same color material and glue) and cover.


Guarantee Assurance
Our inflatable games can be used more than 3 years. If it is damaged, you can use the glue and material to repair it.


Inflatable Blower
All blowers meet CE/UL requirements and suitable to use in Singapore and other regional asia countries.


Minimum Quantity
1 Unit (T&C apply)


How to order?

a. Click on “Booking Form”, fill in your information, type in your requirements in “Enquiry/Feedback/Comments” box and click “Submit”
b. We will send you a quote after receiving your form
c. To confirm, sign on the quotation and fax it to us.
d. For special design, please email us for price and order information.


Payment Mode
By Cheque or Inter-bank Transfer. Our bank details will be issued upon confirmation.


Procedure of order
Your order will start after receiving the down payment, which is 50% of total payment. When production is finished, we will email you the digital photo for your confirmation. We will deliver the products to you after receiving the balance payment. If your order is urgent, please make a 100% payment in advance.


Producing time
Regular producing time for 1 unit of inflatable game is 10-15 days, excluding air transit time, from the date of confirmation. However, it may take shorter or longer period depending on the design and the dimensions.



Shipping Information

Shipping
Products can be delivery by air or by sea. The approximate transit time by air is 7 working days maximum and by sea 15-30 days. The shipping costs may be about USD350 for 1 unit, subject to changes. If quantity is more, shipping cost for 1 unit will be lower than USD350. Air charges vary in different countries.

All risk of loss will be passed to the Buyer when Dreams Inflatables & Logistics Pte Ltd delivers the order, or any portion thereof, to the carrier. If Buyer does not specify preferred method of shipment, Dreams Inflatables & Logistics Pte Ltd shall exercise sole discretion in selecting a method of shipment. All costs and expenses relating to shipment including insurance, customs expenses, duties, taxes, etc. shall be the sole responsibility of the Buyer.

Shipments will be insured at the Buyers expense unless otherwise specified, and Dreams Inflatables & Logistics Pte Ltd assumes no responsibility for placing of valuation upon shipment unless requested to do so by the Buyer.


Delivery
The projected delivery date is Dreams Inflatables & Logistics Pte Ltd’s reasonable estimate, based on current and anticipated orders. Dreams Inflatables & Logistics Pte Ltd’s shall not be liable for damage or for delay in delivery arising from causes beyond its control and without its fault or negligence including but not limited to; acts of Government, fires, floods, epidemics, quarantine restrictions, strikes, freight embargoes or delays and severe weather. If the delay is caused by the delay or default of the subcontractor, Dreams Inflatables & Logistics Pte Ltd and if such delays arise from causes beyond the control of either Dreams Inflatables & Logistics Pte Ltd or the subcontractors, Dreams Inflatables & Logistics Pte Ltd shall not be liable to Buyer in damages.


Disclaimer
Dreams Inflatables & Logistics Pte Ltd disclaims any responsibility whatsoever to Buyer or to any other person for injury to person or damage to or loss of property or value caused by any product which has been subject to misuse, negligence, or accident. Or misapplied: Or modified or repaired by unauthorized persons: Or improperly installed and maintained.



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